Your privacy matters to us
Transparency and security are our priorities
Introduction to our privacy approach
prelavoenium is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your personal data.
We comply with all Australian data protection laws, including the Privacy Act 1988 and the Australian Privacy Principles.
Information we collect
We collect information directly from you and automatically through site usage to provide and improve our services.
Direct information you provide
- • Contact details such as name, email, and phone number
- • Information you provide in forms or communications
- • Preferences and settings you choose on our site
- • Feedback or survey responses
- • Other information you choose to share
Information collected automatically
- • Device details and browser type
- • IP address and location data
- • Site usage and navigation patterns
- • Cookies and similar technologies
- • Technical log data
How we use your information
Your information is used to deliver services, respond to enquiries, and improve our offerings, always with your consent where required.
- • Providing and managing consultations
- • Communicating important updates
- • Improving site experience
- • Maintaining security and compliance
- • Customising services for your needs
- • Responding to feedback and requests
- • Fulfilling legal obligations
Our promise: We do not sell your data and only share it as necessary to deliver services or comply with legal requirements.
Sharing your information
Information is shared only with trusted service providers or as required by law, never for marketing purposes.
Service providers
We partner with providers who meet our privacy standards and only process data as instructed.
Legal obligations
We may disclose information when legally required to protect your interests or comply with the law.
Anonymous statistics
Aggregated data is used for analytics but does not identify individuals.
Your rights and choices
You have the right to access, correct, delete, or restrict your data as permitted by law.
- • Request access to your personal data
- • Correct inaccurate or incomplete data
- • Request deletion of your information
- • Request transfer of your data
- • Object to certain data uses
- • Request a restriction on processing
Contact us to exercise your rights or learn more about your privacy options.
How we protect your data
We apply strong technical and organisational measures to keep your data secure and confidential.
Technical measures
- • Encryption of data in transit and at rest
- • Secure server infrastructure
- • Regular security testing
- • Access controls and monitoring
Organisational measures
- • Staff training on privacy policies
- • Strict internal protocols
- • Limited data access by role
- • Regular policy reviews
Data retention and deletion
We retain personal data only as long as necessary for service delivery, legal, or regulatory obligations.
- • Account-related details kept for service duration
- • Consultation records retained as needed
- • Messages kept for support purposes
- • Fee and agreement details retained by law
- • No marketing data shared externally
Data is securely deleted when no longer required.
International data transfers
If data is transferred outside Australia, we ensure adequate safeguards are in place.
- • Use of approved contractual clauses
- • Reputable service providers only
- • Regular data protection reviews
- • Compliance with all legal requirements
Cookies and your privacy
Cookies help us improve your experience. Manage preferences in your browser settings.
Types of cookies used
- • Enable site core functions
- • Help monitor site performance
- • Remember your settings
- • Enhance site features
Manage or disable cookies in your browser at any time.
Policy changes and updates
We may update this policy to reflect changes in law or practices. Updates are posted here.
- • Notice on our website
- • Email updates if applicable
- • Clear summary of changes
- • Date of last update listed
Review this policy regularly for any updates.
Contact us for privacy questions
Contact us with privacy concerns or to exercise your rights.
prelavoenium
570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia
Phone: +61.3.5237.2113
Email: content@prelavoenium.com
Last updated: September 14, 2025
Effective: September 14, 2025